There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. I know it's negligible but if what's the reason that this happened. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Leave the Archive. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. 1999-2023 PayPal, Inc. All rights reserved. Something similar happened to me the first time I got a PayPal payment. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. In fact, shipping on your own tends to be cheaper for most clothing items. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. Depop suggests that you do not ship your item until you receive the payment. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. In case something goes wrong, youre protected by PayPal's Seller Protection. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. However, unlike Poshmark, Depop charges you additional fees. It seems like using Paypal is charging me a lot more than if i were to use depop payments. They are inclusive, diverse, progressive and creative. For the United States, Depop uses USPS as their vendor for shipping within in the app. I feel like im doing something wrong or not understanding? Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. I'm sure Depop will have that policy too good luck!! Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Payment issues with Paypal and Depop can happen to anyone. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Ready to get started? Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Be prepared to get asked a lot of questions. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. For example, if you Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Once youre logged in, click on Sell from the top right side. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Sep-28-2020 08:55 PM. If this is the case, you need to wait 7-10 business days. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. In their system, a carrier will sometimes switch the first and second address lines. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Can pre-loved clothes make fast fashion sustainable? We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. This includes your email, credit card, and bank account. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Step 2: Once youre logged in, click on Sell from the top right side. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Inspiration arrived during a visit to a friends apartment. 4. but I'm can't seem to upload them to the claim. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. As always, be kind and communicate calmly before anything else. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Then, tap on 'Set up your shop'. Well Damn lol. Step 2: Add a photo/logo that represents your brand and tap on Next. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Also they're charging me for shipping even if I put buyer pays for shipping? Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. These 6 Tips Will Help. One of the key reasons I like shipping with Depop is the time I save. since theyre all different numbers. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. Make sure to check out the International USPS shipping guide for more details. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Please contact the moderators of this subreddit if you have any questions or concerns. Is it likely that I'll win my money back without the screenshots attached? If you, as the seller, agree to the refund, then you will give the refund to the customer. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Also remember, PayPal fees! I did so by accident, used my own money to ship, and I was charged. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Fee Breakdown: - 10% Depop fee Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Please read rules before posting. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Figuring out what to get rid of is just the beginning. 130 sold. Paypal can hold your funds for up to 21 days. They may even ask for PayPal payment via friends and family. Our community is made up of people who are creating a better future. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. This is normal if you are new to selling to establish that you are a trustworthy seller. The phone did not arrive after 2 days even though the seller said they'd send it next day . One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. A listing page is where the customers view a product. Or, do you have a collection of handmade products that you'd like to start selling? You can also call them but you may be on hold for a while. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Really confused how this can happen. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. it was a big hot mess!! I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Houston, United States. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. However, shipping with Depop can be expensive. I am a bot, and this action was performed automatically. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". That's so bad, the other person must know exactly what they have done. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. We'll just need you to confirm: The email address linked to your Depop account. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. By selling print-on-demand products, you wont need to have an inventory in stock. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. As a seller, you must update your account that you are shipping with Depop to qualify. 2023 BBC. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. But don't worry, How To Pack & Ship An Xbox (With Pictures). She immediately used her brother's Depop account to comment on the offending post and contact the app. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Rather Depop shipping is included in the price depends on the individual seller. After receiving all positive reviews, every sale thereafter was instantly paid. Please read my full disclosure policy for details. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Add a photo/logo that represents your brand and tap on Next. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. For some users, trust in the company has been dented. To keep proof of postage, send the item to the address on the in-app receipt. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Don't price your items too low because it could have a negative impact on your profits. Sustainability; Blog; About; Sell on Depop; Jobs; News . Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Attach proof of full refund to the buyer (i.e. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. With Paypal, you can get a hold of an associate through their live chat message center. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. You have two options as a seller before you actually give the refund. Depop fee + taxes + shipping (if you use ship with depop). have an item that costs: $25, but you offer free shipping for a $4.75 label No letter misspelled, missing, or flipped. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Theres no need to buy high-end photography equipment to takegreat product photos. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Enter the 6-digit code sent by Depop to your phone number. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. It's such a widespread problem now.". I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Labels are generated by the carrier and sent back to Shippo for you to print. When finished, tap on Post listing. What's the least amount of exercise we can get away with? Music. Add photos, description, price, and all the other details that weve discussed above about your product. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Make sure the email on your Paypal account and your Depop account match. Now you can start selling items and get paid when your items sell. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. Instead, you will have to email them at support@depop.com. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. We would stay away from doing something like this it is risky for both your Depop account and your payment. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. In some ways, Etsy shares a lot of DNA with the Depop community . Step 1: Log in to your Depop account on their website. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Repeated violations will result in a ban. With shipping and complicated seller fees, it felt like a chore. Read about our approach to external linking. Please read rules before posting. Purging Old Clothes? By browsing this website, you consent to the use of cookies. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. For reference, my first three sales on Depop were temporarily on hold. They are entrepreneurs, pushing fashion forward in so many different ways. Theyre either thrifted, fast fashion, or from independent designers. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Posted on. Please contact the moderators of this subreddit if you have any questions or concerns. It's obvious why Depop is popular among young people. Fill out the basic details and then click on Next. From launching their own brands to building vintage resale businesses. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. In 2021, Depop was acquired by Etsy for $1.6 billion. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Consistency is key. When it comes to print-on-demand service providers, we recommend Printful and Printify. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. FAQs will be removed. But I don't have any money in my PayPal either, just the pending payment from the sale. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. then you will give the refund to the customer. Some people may suggest taking the transaction privately to avoid paying fees. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. When finished, tap on Post listing. There are many things you should know before selling on any marketplace. They are inclusive, diverse, progressive and creative. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. It should have no effect on the deliverability of your packages. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. One was charged 0.06 more than the other for the fee. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Press question mark to learn the rest of the keyboard shortcuts. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. What does this mean and why did it happen? So, in order to sell on Depop, you will need a PayPal account to connect to Depop. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can certainly ship on your own. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. I sold 2 of the exact same things for the same price to different people. Please make sure you've read the community rules, and that your post follows our posting guidelines. Your recipient will need to pay their local Post Office the amount due to receive their package. "We will continue to remind our community about the importance of account security and updating their passwords.". Test out different poses. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Why do Depop charge 10%? Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Apr-22-2015 12:43 PM. Shipping with Depop internationally vs. domestically is different in a few ways. Depop limited fee. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. 9 Tips on How to Sell on Depop When You are Broke as Hell. We actually update the tracking information on both Paypal and Depop. Test out different poses. The firm confirmed that credential stuffing is a big part of the problem. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Your PayPal account is connected to your Depop account. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. Learn More. Its never happened before while using Depop or any app. You are viewing the PayPal Community Archives. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. It's a pain, I hate PayPal payments. Consider Shopping Secondhand. 80. However, the funds from the buyer did not show up on my Paypal account. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. If you continue to use this site we will assume that you are happy with it. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Write a bio about your shop and what youre selling and tap on Next. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.
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